about us


“Jesters do oft prove prophets.” — William Shakespeare

The astute observer. The witty disrupter. The master storyteller. The Jester is your steadfast companion and spirited communicator who educates, illuminates, entertains and moves audiences.

We help you tell a better story.

And a better story helps you attract, engage, convert, and retain customers. 

Whether it's a compelling video, an appealing and intuitive website, a powerful brand strategy, a vibrant social campaign, or customized individual and group training, we'll help you share your story with a captivated audience.

In the digital world, 20 years is a lifetime.  When Jennifer Cartier and Susan Murphy founded Jester in 2003, blogging was in its infancy and Facebook, Twitter, YouTube and Instagram didn’t exist. Jen and Sue combined their experience in television production, marketing, design and interactive multimedia (as it was known at the time), and Jester became one of the first full-service digital creative agencies in Ottawa, Canada.

Every Jester client has a unique story to tell. We'll collaborate with you to bring your stories to life.

Animation describing the evolution of Jester.

Team Jester

Jennifer Cartier
Jennifer Cartier

Co-Founder, Creative Director

Jen brings creativity and personality to every project we do. She has a keen eye for design and lends her decades of expertise to all of our marketing projects.

Hometown: Toronto
Alma Mater: Carleton University
Beverage of choice: Coffee and Red Wine are in a dead heat
Super Powers: I see things the way they should look, and how they actually look, simultaneously. I am who you want by your side in a crisis.

Susan Murphy
Susan Murphy

Co-Founder, Content Specialist

Sue has more than 25 years of experience as a marketer and trainer. From project management to writing and everywhere in between, she keeps our clients happy.

Hometown: Ottawa
Alma Mater: Loyalist College, Algonquin College
Beverage of choice: Morning - coffee Evening - Jester Shiraz
Super Powers: I can keep all the balls in the air. Able to leap tall stacks of online content in a single bound.

Tony Gamble
Tony Gamble

Digital Everything Guy

Tony is Jester's digital everything guy. He's a master web developer, video producer and all around Jesterizer who also lends his musical talent and writing skills to the team.

Hometown: Alaska, PEI
Alma Mater: Holland College, Algonquin College
Beverage of choice: Chocolate Milk / Chardonnay / Coffee
Super Powers: Professional WordPress wrangler.

Tim McKay
Tim McKay

Content Specialist

Tim comes to Team Jester from a background in public policy and history. He is an editor and writer with a passion for making words glide off the page.

Hometown: Ottawa
Alma Mater: University of Ottawa, Carleton University, Algonquin College
Beverage of choice: Coffee / Rooibos | Lagavulin / Red Wine
Super Powers: I make writing crisp, punchy and concise. I’m a talent spotter: I see potential in others and foster it.

Jester is pleased to partner with a wide range of talented, specialized contractors and freelancers as well. We love our Team Jester partners!


Fractional Marketing
We have everything you need to help you build and tell a great brand story.
Branding and Digital Marketing
Need to better connect with your target audience? We can help!
Website Design, Development and Maintenance
Your perfect website is waiting — let us build it for you.
Social media, WordPress, Shopify — we have the perfect training course for you!
Search Engine Optimization (SEO)
SEO services that deliver. We can help you rank on page 1 of major search engines.
Video, Podcasts and Animation
We’ve been making videos for over thirty years. You name it, we can make it for you.


If you're looking for exceptional web design services, look no further than Jester Creative. Tony and Sue are a pleasure to work with. They went above and beyond to ensure a seamless redesign process, with swift and adept responses to my questions. I'm delighted with the new CEPSM website. Kudos to their brilliance!
Mike KujawskiPresident, CEPSM
We’ve worked with Jester on a number of different marketing initiatives. They’re highly responsive, they take the time to learn our specific requirements and tailor a solution that fits, and they’re always a pleasure to work with.
Brian HepburnManaging Director, Optm (formerly Empowered Networks)
The Jester team has over the years provided our organization with professional web and communications support. They take time to understand your needs and recommend the best mix of communications tools and strategies for maximum impact. A very professional and experienced team, their delivery on quality and timeliness is consistent and always on budget.
Henry AkankoDirector, Hire Immigrants Ottawa
Jester is my go-to for all things web related. They understand my vision and are able to put it into practical application very quickly. Jester gets it right the first and every time. Their work is polished, professional, elegant and always incredibly functional and easy to maintain. They also offer the best training and customer service I have ever received from a web design company.
Daniela SiggiaTextile Waste Division
Jester has helped support Recognia’s marketing initiatives for over 8 years. From landing pages to product tutorials, their services are always efficient and well done. With many more projects ahead of us, the team at Jester has become an extension of our own!
Kasia FloodMarketing Manager, Recognia
Jester has been instrumental in my online marketing efforts. A couple of years ago I went to them for some help with social media, google marketing and managing my website. Since getting their help, our online presence has greatly improved resulting in increased business. I was even chosen by Facebook to sit on their recent panel on how to use social media to market your business – this was because of everything I learned from Jester! They have been professional, timely and always a pleasure to work with. I highly recommend the team and their services!
Cheryl CaswellFormer Owner, Dogs at Camp Ottawa
Tourism Saskatchewan contracted Jester to present an in-person workshop to our Marketing and Communications Division on incorporating brand journalism into our marketing efforts. Working with Jester was a very smooth process and she accommodated our tight schedule, including customizing segments of the full-day seminar to meet our specific needs. The team appreciated the training – thank you, Susan!
Elizabeth BraitenbachManager, Communications, Tourism Saskatchewan
It was great working with Jester, a very professional group! They took the time to listen to our needs. The work was on time and without hassle. Would call on them again if the opportunity came up.
Anna ChiappaExecutive Director, Canadian Ethnocultural Council
As a satisfied client and overall fan of Jester, I am very happy to recommend their professional services across Web site presence to video production to social media planning and implementation. I feel confident in their expertise through first-hand experience over the last 3 years. Most importantly, the speed and friendliness of their customer service is rare and makes me feel like their only customer.
Claire MillsFormer Managing Director, Centre of Excellence for Public Sector Marketing
I’ve worked with Jester on a number of design projects and I’ve always been very satisfied with their work. They deliver on time and on budget and their priority is making their clients happy. They are easy to work with, responsive and professional. I would highly recommend Jester for any design project you have in mind!
Treena GrevattPhysicist
Jester produced my Real Estate Web Site and did a fantastic job. They understood what I needed and designed the site to suite my business BUT best of all they delivered on time, on budget and were absolutely wonderful and easy to work with. I have absolute trust in them and have no hesitation recommending Jester to my colleagues or anyone that requires their own web site.
Liz VittoriniReal Estate Agent

Some of our happy clients: